As a digitalization partner and expert in customer dialogue solutions, we identify opportunities for digital transformation and optimize business processes for our B2B clients. This work demands close customer relationships and passion. Our customer relationships go beyond professional boundaries when clients offer us the informal “you” and even invite us to share in their hobbies.

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Multichannel Permission Handling

Integrated interaction between CRM, email marketing, website, and multi-messenger services to obtain consent for various communication channels. The goal is to ensure a seamless customer experience, comply with legal regulations, and kick-start successful digital customer communication.

 

 

Central management

The GDPR-compliant, channel-specific permissions are managed in an independent, central system or within the existing CRM solution.

 

Think global, act local

Country- and brand-specific email templates, letter, and SMS templates with maximum flexibility to accommodate local requirements.

 

Efficient permission handling

The collection of permissions is differentiated based on the initially available master data, using letter, SMS, or email.

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