Projects. Business Cases. Solutions.

The Digital Service Solution
for Customer Service,
Maintenance, and Check-ups

Your current situation

In your company, service employees are still working with paper-based processes. Claims and service tickets are recorded and documented manually. There are various media disruptions throughout the entire service process.

Your current pain

Manual data entry and media disruptions are time-consuming and prone to input errors. The associated external appearance is no longer compatible with your innovative corporate image.

Your future opportunities

The entergon Service App focuses on extending the service process to mobile use at the customer’s site. This allows existing service tickets from internal customer or ticket systems to be accessed, processed, and immediately updated.

Your future benefits

The Service App enables efficient data processing. A modern appearance enhances the corporate image. Additionally, the cross-platform application ensures a fast roll-out, allowing service teams to start working more productively right away.

Relevant for industries such as

All industries where customer service, maintenance, and support are crucial to success.

Relevant for specialist departments such as

Management, sales management, customer service, or after sales

Applications used

Sales App, entergon Hub for the integration of CRM, ERP, service ticket, and marketing automation systems

Technologies used

Native app for iOS, Android, Windows or browser-based, XML or other interface methods

Request more details now!

After registering, you will receive our solution paper by e-mail. This contains further information on the process flow and range of functions.

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