Customer Dialogue Processes with Evalanche

Take advantage of innovative Evalanche Extensions now.

entergon is a Gold Partner of SC-Networks and offers innovative add-on solutions for Evalanche customers.

These extensions are already being successfully used by numerous clients and optimize the digitalization of customer dialogue processes.

Multichannel Permission-Handling
Your current situation
You want to intensify your digital customer dialogue, but you lack a company-wide approach to systematically gather and document consent from your various target groups.
Your current pain points
Decentralized and action-driven consent collection leads to incomplete, inconsistent, and redundant data, limiting cross-channel customer dialogue. Currently, your Evalanche solution only ensures data privacy-compliant double opt-in collection for newsletter registrations.
Your future opportunities
With the Evalanche add-on solution from entergon, country- and language-specific consent requests can be automated and differentiated via letter, SMS, or email. Opt-ins and opt-outs are automatically documented in Evalanche, or alternatively in the CRM or an independent cloud solution, in compliance with data protection regulations.
Your future benefits
The process efficiency of consent requests will be taken to a new level, and the response rate will be maximized through effective consent request management. The data privacy compliance of the generated email addresses will be ensured company-wide, enabling needs-based and cross-media customer dialogue.

Revolutionize your permission management with our Evalanche add-on solution.
Integrated Event and Participant Management
Your current situation
Your event and participant management processes are handled differently across the company, with IT support ranging from Excel to CRM to content management systems. Data is managed with significant manual effort and numerous media disruptions. You may already be using Evalanche to control parts of the email communication processes.
Your current pain points
Media disruptions and the low level of automation lead to inefficient processes, tie up extensive personnel resources, increase error susceptibility, and impair effective and efficient participant communication before and after the events.
Your future opportunities
With the event and participant management solution based on Evalanche, you can configure your event parameters, and web content is automatically published while individual elements and the entire campaign are automatically generated. In addition, the entergon Event App allows for quick on-site participant registration.
Your future benefits
Thanks to the Evalanche-integrated solution in conjunction with your CRM system and website presence, you will benefit from seamless processes and smooth data flows. The use of personnel resources will be minimized, and participant communication will become significantly more efficient.

Maximum efficiency and seamless communication with your Evalanche solution!
Efficient Seminar Management with Evalanche
Your current situation
You offer your customers seminars throughout the year. These are communicated online and require the interaction of CRM, website, and Evalanche. However, the systems are not connected. In each of these silos, data fields and content must be prepared separately. The data flows between the systems are handled manually.
Your current pain points
All steps from online publication to participant management require significant coordination effort. Depending on the scope of your seminar offerings, independent teams are dedicated solely to the technical setup of seminars. The costs associated with this are disproportionate.
Your future opportunities
With the CRM, CMS, and Evalanche-integrated seminar solution from Evalanche, the CRM or a new online-based dashboard could be your starting point. The seminar parameters defined there are automatically synchronized with Evalanche. Email communications and website content are automatically generated and published.
Your future benefits
The simple parameterization of seminar content and the automatic distribution to the involved systems significantly reduces manual effort. Employees no longer need to operate separate systems or manually create content. Multiple seminars can be organized simultaneously without the administrative effort increasing proportionally. The saved working time can be invested in higher-value tasks.

Centralized seminar management with automatic provision of website and email communication
The Digitalization of Fax Processes
Your current situation
Your customer base still prefers communication via fax, whether for information about new products, promotions, or order confirmations. Your customers prefer to have product information on paper and to physically share it with their entire team.
Your current pain points
Creating faxes consumes a lot of internal resources, and yet all recipients receive the same content. The costs of fax transmission are high, and there is no way to filter out invalid fax numbers.
Your future opportunities
With entergon’s 2-in-1 solution based on Evalanche, you can automatically send each recipient the appropriate fax and/or email with individualized content. Ideally, we integrate the solution into your internal customer systems to avoid media disruptions.
Your future benefits
In the future, you will communicate in a needs-oriented way to maximize the benefit for each recipient. Your efforts for creation and sending will decrease drastically. Within Evalanche, emails and faxes can be hyper-personalized using templates. Additionally, by incorporating QR codes into faxes, you can encourage the shift from fax to email communication.

Automated and hyper-personalized fax and email delivery with the 2-in-1 solution for Evalanche
Integrated Webinar Management with Evalanche and GoToWebinar
Your current situation
You want to intensify your digital customer dialogue, but you lack an IT-supported approach for systematically gathering and documenting consent from your various target groups.
Your current pain points
Decentralized and action-driven consent collection leads to incomplete, inconsistent, and redundant data, limiting cross-channel customer dialogue.
Your future opportunities
With entergon, country- and language-specific consent requests can be automated and differentiated via letter, SMS, or email. Opt-ins and opt-outs are automatically documented in compliance with data protection regulations in your CRM or an independent cloud solution.
Your future benefits
Increase process efficiency in consent requests and maximize response rates through effective consent request management. Ensure data protection compliance and lay the foundation for needs-based, cross-media customer dialogue.

Optimize your webinars: automation and corporate design with no effort
Website Booster through a Download Center
Your current situation
You want to offer “gated content” to your customers on your website, meaning that content should only be accessible to visitors after they fill out a form. However, your current content management system either cannot support this feature or does not implement it satisfactorily. Additionally, registrations remain siloed and must be repeatedly exported for further email communication.
Your current pain points
Uploading new documents is time-consuming and may require coordination between various departments. The media breaks and manual steps consume valuable resources in your marketing team. Additionally, you wish for nurturing campaigns to immediately follow the downloads.
Your future opportunities
The download center provided by entergon will be integrated as a module in your Evalanche account. Documents, along with associated preview images, texts, and other elements, can be easily added. The web module “Download Center” will be embedded into your website via an iframe. Documents can be selected from various parts of the website or directly from the download center. After submitting the registration form, multi-step campaigns can follow.
Your future benefits
After introducing the download center, the marketing team can add or modify documents directly without the involvement of the CMS. The changes will be published on the website immediately. The maintenance effort will be significantly reduced, and your website visitors will enjoy targeted campaigns with relevant content. If desired, all interactions can be documented in the CRM system.

Seamless integration of gated content with Evalanche on your website
Efficient Customer Surveys
Your current situation
Surveys are used in your company for various purposes. These product, customer, or feedback inquiries are implemented differently depending on the department, using different solutions. Both communication and survey data are managed in a decentralized manner, and many steps involve media disruptions.
Your current pain points
The current pragmatic approach achieves the desired result but at the expense of valuable personnel resources. Additionally, fragmented data management, especially regarding data protection compliance, presents significant disadvantages. The overall administrative effort for creating, distributing, and managing survey responses is simply high.
Your future opportunities
With the entergon Evalanche Add-On, surveys of varying scope can be quickly and easily parameterized. Using container and smart form methods, configuration directly leads to the deployment of the required forms and email communications. CRM integration can trigger automatic survey distribution from the CRM. Results are documented immediately and can lead to follow-up actions.
Your future benefits
Automated processes and defined triggers eliminate the effort of creating and sending surveys. Through Evalanche and integration with central databases such as CRM, surveys become hyper-personalized, increasing response rates. Real-time dashboards help visualize the results. With significantly improved process efficiency, surveys and the associated feedback culture can be actively maintained with unlimited customer bases and use cases.

Revolutionize your surveys: Maximum efficiency and hyper-personalized results with Evalanche
Sales App & Evalanche for the Automation of Sales Processes
Your current situation
Surveys are used in your company for various purposes. These product, customer, or feedback inquiries are implemented differently depending on the department, using different solutions. Both communication and survey data are managed in a decentralized manner, and many steps involve media disruptions.
Your current pain points
The current pragmatic approach achieves the desired result but at the expense of valuable personnel resources. Additionally, fragmented data management, especially regarding data protection compliance, presents significant disadvantages. The overall administrative effort for creating, distributing, and managing survey responses is simply high.
Your future opportunities
With the entergon Evalanche Add-On, surveys of varying scope can be quickly and easily parameterized. Using container and smart form methods, the configuration directly leads to the deployment of the required forms and email communications. CRM integration can trigger automatic survey distribution from the CRM. Results are documented immediately and can lead to follow-up actions.
Your future benefits
Automated processes and defined triggers eliminate the effort of creating and sending surveys. Through Evalanche and integration with central databases like CRM, surveys become hyper-personalized, increasing response rates. Real-time dashboards help visualize the results. With significantly improved process efficiency, surveys and the associated feedback culture can be actively maintained with unlimited customer bases and use cases.

Revolutionize your surveys: Maximum efficiency and hyper-personalized results with Evalanche